**This article relates to AirParrot 1. As of September 2016, support for AirParrot 1 has ended. We encourage you to upgrade to AirParrot 2 for the best compatibility with new devices.**


We understand our products may not work as desired for some customers. If this is the case, please contact us within 30 days of your purchase. We'll be more than happy to arrange a refund or help get everything working for you. Please do not file a credit card claim or a PayPal claim as this will slow the refund process drastically.


To contact us about a refund, please follow the "contact support" link at the top of this page.