Using Ditto

Instructions, tips and how-to articles for using Ditto.

How to share your computer screen in a Ditto Room
Connecting to a Room using Ditto is a very simple process once you've created a room in Ditto. Simply visit https://account.goditto.com/connect...
Wed, Sep 28, 2016 at 3:14 PM
Is there a discount for paying yearly?
The monthly cost of Ditto is $15.99 per year for each room. If paying yearly, the cost is $149.99 per year for each room. If paying by purchase order, ...
Wed, Jun 1, 2016 at 11:39 AM
Is there a refund if I cancel my subscription early?
There is no refund when you cancel your subscription before the expiration date. You’ll have access to the program through the end of your subscription an...
Wed, Jun 1, 2016 at 11:39 AM
How can I edit my Ditto subscription?
The Ditto configuration tool allows you to auto-discover all devices available. If you need to add more than your account is set up for, you’ll receive...
Wed, Sep 28, 2016 at 3:20 PM
Can I start with a monthly plan and change to a yearly subscription?
Absolutely! This can be changed in the Billing section of the administrative portal. Once you have made the change you will be charged the yearly subscrip...
Wed, Jun 1, 2016 at 11:47 AM
If I travel with my computer, can I use Ditto to connect to other receivers?
Each Ditto code is linked to a specific receiver. Many users can connect to that receiver as long as they have the Ditto code associated to that receiv...
Wed, Sep 28, 2016 at 3:39 PM
Can I change my Ditto Room Code?
The room code can be changed from your account portal. Click on Rooms, then click on the room that you wish to change. When on the room profile, there ...
Wed, Sep 28, 2016 at 3:41 PM
Do employees or guests need to login to access Ditto?
There is no login necessary when sharing your screen. Simply visit https://account.goditto.com/connect and enter the Room Code. This will download a pre-c...
Wed, Jun 1, 2016 at 11:56 AM
How do I renew a subscription?
Your subscription will automatically charge the credit card on file. If the credit card is no longer valid, you will receive an email that your credential...
Wed, Jun 1, 2016 at 12:00 PM
Do users need to install Ditto on their computer?
No, users will download the Ditto app and it will run in place. No installation is required. Users will need permission to download and execute program...
Wed, Oct 5, 2016 at 10:18 AM