AirParrot 2 Troubleshooting

Can I connect to my Apple TV by IP address? 
Absolutely! You can connect to any compatible receiver by entering the IP address in the Quick Connect box.  Once entered, press co...
Mon, Oct 3, 2016 at 2:12 PM
What media formats are supported?
Below is a list of all supported video and audio formats for the AirParrot 2 media feature.  Supported video formats .mkv .flv .ogv ...
Wed, Jun 3, 2015 at 11:28 AM
My key doesn't fit in the registration box.
AirParrot 2 uses a new-style license key. This key is much shorter than the original key for AirParrot. These are separate license keys that are purchased i...
Tue, Jul 7, 2015 at 3:09 PM
When streaming, I experience static or jumbled audio.
If you're streaming an MKV file to an Apple TV and are hearing static/digital static audio, you may have Dolby Digital set to 'On' within your A...
Tue, Dec 16, 2014 at 2:56 PM
How to keep audio on your internal speakers
After you select an Apple TV from the AirParrot menu, you will see a green speaker next to it, this indicates that you are sending audio. Click this speak...
Thu, Jan 29, 2015 at 3:16 PM
I don't see the program I want to mirror within the Specific Application feature
If you aren't seeing the application you would like to mirror in the Application feature in the "From" menu, you most likely have the tab mini...
Wed, Feb 11, 2015 at 11:37 AM
I just purchased AirParrot and my license key is invalid.
AirParrot 2 uses a new-style license key. This key is much shorter than the original key for AirParrot.    Old style keys are very long strings of ran...
Wed, Jun 3, 2015 at 11:09 AM
AirParrot 2 does not see a Chromecast in our office.
In many cases the firewall on your computer may be preventing the devices from communicating. Microsoft has included instructions for allowing applica...
Thu, Jul 23, 2015 at 12:03 PM
AirParrot 2 does not see my Chromecast at home.
In many cases the firewall on your computer may be preventing the devices from communicating. Microsoft has included instructions for allowing applica...
Thu, Jul 23, 2015 at 12:04 PM
When I try to connect to my Apple TV, I get this message: This AirPlay connection requires iOS 7.1 or later on iPhone or iPad, or OS X 10.9 or later with the latest iTunes on a Mac
Apple recently added a setting to the Apple TV that allows for only user-verified devices to connect to the Apple TV. Trying to connect with AirParrot when ...
Mon, Nov 9, 2015 at 2:29 PM