Error 100 - Receiver not reachable
This can happen if:
- the computer and receiver are on separate networks or separate networking devices
- the Ditto room has been configured with incorrect details
- the network is not configured to allow Ditto to communicate
To resolve this error, try the following:
- Ensure your computer and the Ditto receiver are on the same network
- Ensure a firewall on your computer is not blocking Ditto
- Ensure the Ditto room is properly configured in the Ditto administration portal
- Ensure proper ports are open on the network (reference the Open Ports section of the linked page)