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Troubleshooting Reflector
General
5
Generate and send a log file on macOS
My license key doesn't work
Uninstall Reflector from my computer
Generate and send log files on Windows
The mirrored device is delayed or experiencing choppy playback on the computer screen
Mac/Windows/Chromebook
3
Play a video recorded with Reflector
Play 4k videos recorded with Reflector
Enable audio when streaming and mirroring
iOS/Android
4
Mirror to Reflector via the Cast menu while on a corporate/public network
Mirror to Reflector via the Cast menu while on a home network
Fix mirrored image showing a black screen
Find my computer in the Screen Mirroring menu on my iOS/iPadOS device