General Support

How do I get Console logs?
First, ensure that AirParrot 2 or Reflector 3 are closed and not running on the Mac.  Type in "Console" in Spotlight (the magnifying glass) i...
Thu, May 2, 2019 at 2:53 PM
How do I get Windows Logs?
Open AirParrot 2 or Reflector 2. Right click on the icon in your system tray.   Click Show Preferences.  ...
Fri, Jul 1, 2016 at 3:56 PM
I need more time to try AirParrot or Reflector.
We do offer extended trials for bulk purchases. Please contact our Sales team if you require more time to test with your staff or network environment.
Fri, Jul 1, 2016 at 4:08 PM
Do I need both AirParrot and Reflector?
AirParrot 2 will allow your computer to send Airplay media or screen mirroring to another device. Reflector 2, on the other hand, will receive Airplay med...
Fri, Jul 1, 2016 at 4:28 PM
Can I mass deploy AirParrot or Reflector?
Yes! AirParrot 2 and Reflector 3 can be installed remotely for specific computers or users with Group Policy. The PDF file linked below includes detailed ...
Thu, Dec 7, 2017 at 9:32 AM
Can I use Remote Desktop Protocol with Reflector 2 and AirParrot 2?
Unfortunately not. Remote Desktop was not designed to capture the type of content sent to Reflector 2 or sent from AirParrot 2. We are only able to mirror t...
Wed, May 4, 2016 at 2:17 PM