Logs

How to gather logs from student and teacher devices

ClassHub Student Companion Extension log instructions for Chromebook
On the Chromebook, enter chrome://extensions in the URL bar and then check the “Developer Mode” checkbox. You may need to temporarily enable the Developer T...
Fri, Feb 1, 2019 at 2:26 PM
ClassHub Student Companion app log instructions for student Windows device
Open the ClassHub companion app icon from the taskbar next to the clock on the desktop. Click “About ClassHub” and select the “Locate Logs” button. A fo...
Wed, Nov 28, 2018 at 2:21 PM
ClassHub Teacher log instructions for Mac OS X
Open ClassHub Teacher and click the mirroring devices button in the middle, top bar of ClassHub Teacher (blue button) Click the Settings cog in the menu th...
Fri, Dec 7, 2018 at 10:23 AM
ClassHub Teacher log instructions for Windows
You can find this in your users AppData\Local folder. One quick way to navigate here is to type %localappdata% into a file Explorer. Once in the AppData\Lo...
Fri, Dec 7, 2018 at 10:27 AM
ClassHub Teacher log instruction for Chrome OS
Before collecting log files from the teacher Chromebook, be sure that Class Manager is running and the issue at hand is actively happening. On the Chromeboo...
Tue, Mar 5, 2019 at 3:30 PM