Billing
You may cancel your Ditto account or rooms at any time. However, there is no refund when you cancel your subscription before the expiration date. You’ll h...
Fri, Jun 29, 2018 at 11:52 AM
Your subscription will automatically renew with the credit card on file. If the credit card is no longer valid, you will receive an email that your payment ...
Thu, Jul 5, 2018 at 1:27 PM
Monthly Ditto plans cannot be paid with a purchase order. If you're on an annual Ditto plan, you may pay with a purchase order. Contact your account r...
Fri, Jun 29, 2018 at 3:14 PM
Yes! The monthly Ditto subscription is $15.99 for each room. An annual Ditto subscription costs $149.99/year for each room. You save $41.89 (over 20%) per y...
Fri, Jun 29, 2018 at 3:24 PM
If you need to add more rooms to your Ditto account, you’ll receive a prompt letting you know the prorated amount that will be charged. Any additional rooms...
Thu, Jul 5, 2018 at 1:28 PM
If you'd like to include a VAT number when purchasing a subscription for Ditto, you can do this by going to the Ditto Admin Portal > My Organization...
Thu, Jan 7, 2021 at 10:19 AM