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Ditto Support

Ditto Frequently Asked Questions

Ditto Frequently Asked Questions

Security

Is screen mirroring with Ditto secure?

What security options are available?

What information does Ditto Connect collect when data sharing is enabled?

How to Set Up Multi-factor Authentication

How to disable Multi-factor Authentication

How to opt in or out of Data Usage Sharing for Ditto

How to set up and verify a Ditto Account

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General

What is Ditto?

Are Ditto end users required to install any software?

How do I add additional users to my Ditto account?

How to delete an additional user in your Ditto Settings portal

How do I update Ditto?

Does Ditto allow remote screen sharing?

Can I screen mirror a device to more than one display?

Can guests use Ditto?

Is Ditto a cloud-based solution?

Can I use Ditto while traveling?

What is the installable version of Ditto Connect?

Is Ditto compatible with proxy servers?

What are the differences between User Roles in Ditto

How do I switch or upgrade an Apple TV in a Ditto room?

Do end users need to "log in" to Ditto?

What resolutions are supported when using Ditto?

How to create a desktop icon for Ditto Windows Receiver version 2.0

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Billing

How do I renew my subscription?

Can I pay with a purchase order?

How do I add more receivers to my Ditto subscription?

Can I cancel my account or get a refund?

Does the annual subscription come with a discount?

How do I convert from a Ditto trial account to a paid Ditto account?

Include VAT Number when purchasing

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