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Ditto Support

Ditto Frequently Asked Questions

Ditto Frequently Asked Questions

Security

Is screen mirroring with Ditto secure?

How to set up and verify a Ditto Account

What security options are available?

How to disable Multi-factor Authentication

How to opt in or out of Data Usage Sharing for Ditto

What information does Ditto Connect collect when data sharing is enabled?

How to Set Up Multi-factor Authentication

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General

Are Ditto end users required to install any software?

How do I update Ditto?

Does Ditto allow remote screen sharing?

Can I screen mirror a device to more than one display?

Can I use Ditto while traveling?

What is the installable version of Ditto Connect?

Can guests use Ditto?

Is Ditto compatible with proxy servers?

How do I add additional users to my Ditto account?

What are the differences between User Roles in Ditto

How do I switch or upgrade an Apple TV in a Ditto room?

Is Ditto a cloud-based solution?

Do end users need to "log in" to Ditto?

What resolutions are supported when using Ditto?

How to delete an additional user in your Ditto Settings portal

What is Ditto?

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Billing

Can I cancel my account or get a refund?

Does the annual subscription come with a discount?

How do I convert from a Ditto trial account to a paid Ditto account?

How do I renew my subscription?

How do I add more rooms to my Ditto subscription?

Can I pay with a purchase order?

Include VAT Number when purchasing

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